Assignment 3 Task 1
Gemma Mildenhall
Student Number: 20977113
NCFE Number: 102475887
Task 1
1:1
*
Explain why effective communication is important in developing
positive relationships with children, young people and adults.
Effective communication is essential for developing effective working relationships with colleagues, parents and pupils. The first step towards effective communication with adults and children is being able to listen attentively to what they have to say. Nearly all breakdowns in communication are due to people not listening to each other.
Effective communication requires good interpersonal skills such as:
*
Listen attentively by concentrating on what the person says.
*
Use appropriate non-verbal skills e.g. Face the person, lean slightly towards
then, smile, nod and use open-handed gestures.
*
Take turns during conversations/discussions - each person needs to have a
chance to talk while others listen
*
Be polite and courteous and do not shout or talk over other people or use
sarcasm.
*
Use the appropriate vocabulary for your listener/s
*
Try to be relaxed, confident and articulate
*
Encourage others to talk by asking ‘open’ questions
Assignment 3 Task 1 - Communication and Professional Relationships!
Page 1
*
Respond positively to what is said
*
Be receptive to what is said
*
Be sympathetic to other viewpoints, even if you totally disagree with them!
It is also important to hold conversations at the appropriate time and place, understanding the value of regular, reliable contact and recognising that it takes time to build a relationship.
Why Effective Communication is Important in Developing Positive
Relationships with Children
Effective communication is essential for developing effective working relationships with children. The first step towards effective communication with children (and young people too of course) is being able to listen attentively to what they have to say. Nearly all breakdowns in communication are due to
Student Number: 20977113
NCFE Number: 102475887
Task 1
1:1
*
Explain why effective communication is important in developing
positive relationships with children, young people and adults.
Effective communication is essential for developing effective working relationships with colleagues, parents and pupils. The first step towards effective communication with adults and children is being able to listen attentively to what they have to say. Nearly all breakdowns in communication are due to people not listening to each other.
Effective communication requires good interpersonal skills such as:
*
Listen attentively by concentrating on what the person says.
*
Use appropriate non-verbal skills e.g. Face the person, lean slightly towards
then, smile, nod and use open-handed gestures.
*
Take turns during conversations/discussions - each person needs to have a
chance to talk while others listen
*
Be polite and courteous and do not shout or talk over other people or use
sarcasm.
*
Use the appropriate vocabulary for your listener/s
*
Try to be relaxed, confident and articulate
*
Encourage others to talk by asking ‘open’ questions
Assignment 3 Task 1 - Communication and Professional Relationships!
Page 1
*
Respond positively to what is said
*
Be receptive to what is said
*
Be sympathetic to other viewpoints, even if you totally disagree with them!
It is also important to hold conversations at the appropriate time and place, understanding the value of regular, reliable contact and recognising that it takes time to build a relationship.
Why Effective Communication is Important in Developing Positive
Relationships with Children
Effective communication is essential for developing effective working relationships with children. The first step towards effective communication with children (and young people too of course) is being able to listen attentively to what they have to say. Nearly all breakdowns in communication are due to