Assessment 2: Case Study Interview With A General Practitioner
Assessment 2: Case Study interview & Reflective Essay
Introduction
The purpose of writing this essay is to reflect upon the communication skills that I used when having a case study interview with a general practitioner (GP). The essay also will discuss about the self-awareness after conducting the interview.
Analysis of communication skills
In the interview, I had used a variety of communication skills which is non-verbal behavioural skills, questioning skills and active listening skills. At the beginning of conversation with the profession, I keep the eye contact with him. By doing this I could concentrate on the conversation and feel less distractive by other things. Visual sense is dominant for most people and therefore eye contact is an important tool in maintaining the flow of conversation and for gauging the other person’s response (Cohn, H. 2005, pg92). When sitting on the chair I slightly lean forward and I do not crossed arms and legs when listening to the GP. I used this body language to show that I am interested and engaged in the conversation. Open body stance and position allow others to interact with …show more content…
Clarification is also very helpful in the interview. There are times where I cannot understand what the GP says and I had to clarify them so the GP could correct it for me.
Communication skills that did not work for me is the eye contact. The reason is that I do not used eye contact much. I just think about using eye contact during the conversation rather than understanding it. Reflection skill also did not work well because when I reflect upon the GP attitude I get the wrong idea and lead to a wrong statement of his feeling in the conversation.
Discussion of self-awareness with reference to the Johari
Introduction
The purpose of writing this essay is to reflect upon the communication skills that I used when having a case study interview with a general practitioner (GP). The essay also will discuss about the self-awareness after conducting the interview.
Analysis of communication skills
In the interview, I had used a variety of communication skills which is non-verbal behavioural skills, questioning skills and active listening skills. At the beginning of conversation with the profession, I keep the eye contact with him. By doing this I could concentrate on the conversation and feel less distractive by other things. Visual sense is dominant for most people and therefore eye contact is an important tool in maintaining the flow of conversation and for gauging the other person’s response (Cohn, H. 2005, pg92). When sitting on the chair I slightly lean forward and I do not crossed arms and legs when listening to the GP. I used this body language to show that I am interested and engaged in the conversation. Open body stance and position allow others to interact with …show more content…
Clarification is also very helpful in the interview. There are times where I cannot understand what the GP says and I had to clarify them so the GP could correct it for me.
Communication skills that did not work for me is the eye contact. The reason is that I do not used eye contact much. I just think about using eye contact during the conversation rather than understanding it. Reflection skill also did not work well because when I reflect upon the GP attitude I get the wrong idea and lead to a wrong statement of his feeling in the conversation.
Discussion of self-awareness with reference to the Johari