Assess The Different Types Of Communication In Health And Social Care
There are many different types of communication, such as verbal, graphical and technology. In this piece of work I am going to assess what they are used for and when they would be used effectively. I am going to give information on six different types of communication and examples of how, where and when they could be used best in a health and social care setting.
1. Verbal
There are two types of verbal communication the first is one to one communication and the second is group communication.
One to one verbal communication is between two people using words to talk to each other, this could be in an interview, involving many different types of skills such as good concentration skills, high quality listening skills, first – class communication …show more content…
The characters in Braille are represented by patterns of raised dots, felt by the fingertips, it is based on touch. A man named Richard Braille invented Braille in 1829. People who are blind or have low vision use Braille. Braille allows these people the opportunity to independent reading. Blind people read Braille, for example if a blind individual wants to buy some medicine from the supermarket, they need to make sure that they have picked up the correct medicine. This shows the importance of Braille because medicine is a very serious substance and if they have taken the wrong one, they could be at risk, therefore, it is very important that they have Braille so they can read the instructions and so they will know when they can read the instructions to the medicine and take the correct amounts. This communication is used by people who are blind and low in vision, it allows them the opportunity to independent reading writing and reading with dots that can be felt by their finger, it is all based on touch. An example of Braille being used in the health and social sector would be a blind person maybe reading a letter in Braille sent from hospital concerning their health; they 'd have to feel the dots to understand what has been written. Another example could be if a blind person was reading a letter sent by the hospital regarding their health, they would have to feel the raised dots to understand what …show more content…
There are various ways that body language can be used in a health and social care setting for example Egan’s ‘SOLER’ Communication Theory, Soler is a reminder of all the important non verbal ways possible to show that you are positively engaging in a conversion out of your own interest. ‘SOLER’ is sitting straight on to show that you are paying attention, involved and concerned and not by slouching down and showing that you are bored. Open posture shows that the patient is free to ask you any questions and could gain trust in you because if you fold your arms across your chest it is a closed posture and the patient may feel uncomfortable asking you for any guidance due to your posture. Leaning slightly in shows that you are interested in your patient’s problems. E stands for Eye contact, which is important as it shows that you are paying attention and it could also help the patient build trust by you showing reassurance therefore, it is essential that effective eye contact is provided. Maintaining a relatively relaxed posture is also important so that the patient does not feel intimidated by
1. Verbal
There are two types of verbal communication the first is one to one communication and the second is group communication.
One to one verbal communication is between two people using words to talk to each other, this could be in an interview, involving many different types of skills such as good concentration skills, high quality listening skills, first – class communication …show more content…
The characters in Braille are represented by patterns of raised dots, felt by the fingertips, it is based on touch. A man named Richard Braille invented Braille in 1829. People who are blind or have low vision use Braille. Braille allows these people the opportunity to independent reading. Blind people read Braille, for example if a blind individual wants to buy some medicine from the supermarket, they need to make sure that they have picked up the correct medicine. This shows the importance of Braille because medicine is a very serious substance and if they have taken the wrong one, they could be at risk, therefore, it is very important that they have Braille so they can read the instructions and so they will know when they can read the instructions to the medicine and take the correct amounts. This communication is used by people who are blind and low in vision, it allows them the opportunity to independent reading writing and reading with dots that can be felt by their finger, it is all based on touch. An example of Braille being used in the health and social sector would be a blind person maybe reading a letter in Braille sent from hospital concerning their health; they 'd have to feel the dots to understand what has been written. Another example could be if a blind person was reading a letter sent by the hospital regarding their health, they would have to feel the raised dots to understand what …show more content…
There are various ways that body language can be used in a health and social care setting for example Egan’s ‘SOLER’ Communication Theory, Soler is a reminder of all the important non verbal ways possible to show that you are positively engaging in a conversion out of your own interest. ‘SOLER’ is sitting straight on to show that you are paying attention, involved and concerned and not by slouching down and showing that you are bored. Open posture shows that the patient is free to ask you any questions and could gain trust in you because if you fold your arms across your chest it is a closed posture and the patient may feel uncomfortable asking you for any guidance due to your posture. Leaning slightly in shows that you are interested in your patient’s problems. E stands for Eye contact, which is important as it shows that you are paying attention and it could also help the patient build trust by you showing reassurance therefore, it is essential that effective eye contact is provided. Maintaining a relatively relaxed posture is also important so that the patient does not feel intimidated by