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Aqualisa Quartz

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Aqualisa Quartz
Aqualisa Quartz: Simplu a Better Shower

In May 2001 Aqualisa launched the new “Quartz” shower, a great innovation in the UK market. Quartz was great in terms of water pressure, ease of installation, use & design. But it wasn’t selling.

UK Shower Market
(Note: customer concerns “pressure, temperature, leakage, hard valves, worn-out” issues. 44% market of shower is from “replacement”)

Market split into 3 products
1. Electric Shower: bulky & poor pressure
“Gainsborough” brand
2. Mixer Shower Valve: excavate installation 2 days, stable temperature
“Aquavalve 609” brand
Top-seller 60000 units/yr, manufacture cost 155Euor & retail 750Euro
Pressure unit cost 600Euro extra
3. Integral Power Showers
“Aquastream Thermostatic” brand
20000 units/yr, manufacture cost 175Euro & retail 670Euro
Bulky & less reliable
Pricing Segment
1. Premiumsource in showroom for high performance, service, style
2. Standardsource thru plumber for performance, service
3. Valuesource thru plumber for convenience, price
DIY Segment
1. Hardware retail store distribution
2. Inexpensive & easy installation
3. Disregard ugly bulky design
Developer Segment
1. New infrastructure
2. Value reliable & stylish design
3. Price sensitive(plumbers install whatever developer decides to buy)
4. “ShowerMax” brand was offered to developers thru special contract outlets. “ShowerMax” is just a cut-down version of Aquavalve

Distribution Channel – 4 major channel
1. Trade Shops: plumber is primary customer, Aqualisa covers 40% share, lack product knowledge
2. Showrooms: high-end user is primary customer, Aqualisa covers 25% share, 2000 rooms in UK
3. DIY Sheds: covers cheap/mass end-user market of Electric showers. Aqualisa didn’t distribute here, instead its “Gainsborough” brand covers 70% share, 3000 DIY outlets in UK.
4. Plumbers: main influencer on end-user, 10000 masters in UK, highly in demand jobs are backed up 6 months. Plumbers value quality performance because installation problem means “free

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