Applebee's Pros And Cons
OUR RESTAURANT EXPERIENCES
Applebee’s was very responsive and provided prompt service. After arriving at Applebee’s, we were greeted in 37 seconds and then seated 36 seconds later. Our waiter arrived at our table in 23 seconds and we had our order of French fries served to us in 8 minutes and 45 seconds.
The atmosphere at Applebee's was very pleasant and our waiter was friendly and accommodating. We counted seven courtesies (please, thank you, your welcome, may I help you, etc.) that he said to us. Unfortunately, we did overhear another waiter making unprofessional complains about their customer. Our waiter also told us that he had been in the service industry for nine years and had been working at Applebee’s for two years. He had the most …show more content…
Many of the tables around us had trash and food sitting on them for our entire dining experience. The kitchen at Chili’s was also the dirtiest out of the three restaurants. The restrooms did not have a cleaning chart, but they did have a sign reminding employees to wash their hands. One convenience that we noted was a child’s changing table in the men’s restroom. There were also electronic machines at the table that could be used to pay your bill or to play games. This was very convenient form of customer service allowing customers to leave when ready. Chili’s also offered child seats and coloring books for children. They also had a sign in the restaurant indicating their status as a member of the Woodlands Chamber of Commerce. However, like Applebee's, there was no health certificate posted and our waiter was not aware of any. TGI Friday’s was our final …show more content…
We scored the fries with a 2 out of 3 for general appearance. These were the hottest fries that we received and, as expected, were still very warm after ten minutes. None of the fries were broken and they had flavored seasoning and skins on them. They had an average length of 3” and were less than ½” in diameter. The fires were thinner than Chili’s fries and saltier than Applebee’s fries. The team agreed that they were too seasoned. The fries left the largest overall grease stain when pressed into a napkin. There were two order sizes for the French fries. The small was $1.99 and the large was $2.79, which was 20 cents cheaper than the large order at Applebee’s. TGI Friday’s also had the highest consistency between orders (36 and 38). We received our to-go order in 6 minutes and 40 seconds. Unfortunately, these fries tasted the worst on the following day. This was overshadowed by the facility
Applebee’s was very responsive and provided prompt service. After arriving at Applebee’s, we were greeted in 37 seconds and then seated 36 seconds later. Our waiter arrived at our table in 23 seconds and we had our order of French fries served to us in 8 minutes and 45 seconds.
The atmosphere at Applebee's was very pleasant and our waiter was friendly and accommodating. We counted seven courtesies (please, thank you, your welcome, may I help you, etc.) that he said to us. Unfortunately, we did overhear another waiter making unprofessional complains about their customer. Our waiter also told us that he had been in the service industry for nine years and had been working at Applebee’s for two years. He had the most …show more content…
Many of the tables around us had trash and food sitting on them for our entire dining experience. The kitchen at Chili’s was also the dirtiest out of the three restaurants. The restrooms did not have a cleaning chart, but they did have a sign reminding employees to wash their hands. One convenience that we noted was a child’s changing table in the men’s restroom. There were also electronic machines at the table that could be used to pay your bill or to play games. This was very convenient form of customer service allowing customers to leave when ready. Chili’s also offered child seats and coloring books for children. They also had a sign in the restaurant indicating their status as a member of the Woodlands Chamber of Commerce. However, like Applebee's, there was no health certificate posted and our waiter was not aware of any. TGI Friday’s was our final …show more content…
We scored the fries with a 2 out of 3 for general appearance. These were the hottest fries that we received and, as expected, were still very warm after ten minutes. None of the fries were broken and they had flavored seasoning and skins on them. They had an average length of 3” and were less than ½” in diameter. The fires were thinner than Chili’s fries and saltier than Applebee’s fries. The team agreed that they were too seasoned. The fries left the largest overall grease stain when pressed into a napkin. There were two order sizes for the French fries. The small was $1.99 and the large was $2.79, which was 20 cents cheaper than the large order at Applebee’s. TGI Friday’s also had the highest consistency between orders (36 and 38). We received our to-go order in 6 minutes and 40 seconds. Unfortunately, these fries tasted the worst on the following day. This was overshadowed by the facility