Anthony Ng Architects Limited
ANTHONY NG ARCHITECTS LIMITED: building towards a paperless future
2011
BSM920 Topics in Advanced Strategy
Group D
8/6/2011
1. Introduction
Since the 1970s, the architectural industry in Hong Kong enjoyed a brilliant growth as a result of real estate and stock market speculation. In 1996, the industry was very profit-oriented and time conscious, and heavy bureaucracy was one of the main characteristics of the market. The role of the government and others institutions such as the HKIA (Hong Kong Institute of Architects) are essential in the Hong Kong architectural industry.
Anthony Ng is an architect from Hong Kong who started his own architectural practice in 1991 in Wan Chai. Thanks to his visionary and entrepreneurial leadership qualities, he succeeded in making Anthony Ng a practice able to deliver buildings on time while providing top designs. The firm has been selected for big projects such as the Verbana Heights and most recently the HK$ 12 billion new airport development project in Tung Chung.
These big projects created new needs for the company in order to improve its performance. First the number of employees needed to be increased, but with that the management of information and communication also needed to be improved. Indeed, the number of persons involved in the project and so the number of documents needed to be forwarded, distributed and stored was consequent.
A technological improvement of the communication system became a necessity; in 1997 Anthony Ng recognised the future potential of using a paperless system which would then improve the circulation of information and knowledge in the company.
2. Towards a paperless architectural practice
Internal pressures Inhouse Transaction costs economics
Physical storage of documents in the office of Anthony Ng was an important cost for the company. First of all, it was costing time as the tracking of the documents could take a certain amount of time depending on when they had been
2011
BSM920 Topics in Advanced Strategy
Group D
8/6/2011
1. Introduction
Since the 1970s, the architectural industry in Hong Kong enjoyed a brilliant growth as a result of real estate and stock market speculation. In 1996, the industry was very profit-oriented and time conscious, and heavy bureaucracy was one of the main characteristics of the market. The role of the government and others institutions such as the HKIA (Hong Kong Institute of Architects) are essential in the Hong Kong architectural industry.
Anthony Ng is an architect from Hong Kong who started his own architectural practice in 1991 in Wan Chai. Thanks to his visionary and entrepreneurial leadership qualities, he succeeded in making Anthony Ng a practice able to deliver buildings on time while providing top designs. The firm has been selected for big projects such as the Verbana Heights and most recently the HK$ 12 billion new airport development project in Tung Chung.
These big projects created new needs for the company in order to improve its performance. First the number of employees needed to be increased, but with that the management of information and communication also needed to be improved. Indeed, the number of persons involved in the project and so the number of documents needed to be forwarded, distributed and stored was consequent.
A technological improvement of the communication system became a necessity; in 1997 Anthony Ng recognised the future potential of using a paperless system which would then improve the circulation of information and knowledge in the company.
2. Towards a paperless architectural practice
Internal pressures Inhouse Transaction costs economics
Physical storage of documents in the office of Anthony Ng was an important cost for the company. First of all, it was costing time as the tracking of the documents could take a certain amount of time depending on when they had been
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