Annotated Bibliography: Business Communication
Business Communication
2 credits
120.601.K2
August 20, 2013 to October 8, 2013
Tuesdays 9AM to 12 PM
Fall I
Baltimore Harbor Campus
Instructor
Kathleen Day, MS, MBA
Contact Information
Office: 100 International Drive (13th Floor), Baltimore, MD 21202-1099
E-mail Address: Kathleen.Day@JHU.edu
Office Hours
By appointment Required Texts:
Browne, M. N. & Keeley, S. M. (2012). Asking the right questions: A guide to critical thinking, 10th Edition. Englewood Cliffs, NJ: Pearson/ Prentice Hall.
Munter, M. (2013). Guide to managerial communication, 10th Edition. Upper Saddle River, NJ: Pearson/ Prentice Hall. Reynolds, Garr (2008). Presentation Zen: Simple Ideas on Presentation Design and Delivery. …show more content…
RefWorks http://www.library.jhu.edu/researchhelp/general/citing/refworks.html
RefWorks is a web-based bibliographic management service that allows you to create your own personal database of references.
Crisis Communication
Barton, L. (1993) Crisis in organizations. O’Rourke, J. (2012). Cincinatti, OH: South-Western.
Biswis, T. (1997). Decision making under uncertainty. New York: St. Martins.
Fearn-Banks, K (1996). Crisis communication theory and ten businesses hit by news-making crises. In G. Amin and S. Fullerton (Eds.), Gobal business trends: Contemporary readings (pp. 847-
851). Cumberland. MD. Academy of Business Administration.
Fearn-Banks, K. (2011). Crisis communications: A casebooks approach, 4th edition. New York, NY:
Routledge.
Anthonissen, P. F., Editor (2008). Crisis communication: Practical PR strategies for reputation management and company survival. Philadelphia, PA: Kogan Page.
Hearit, K.M. (2001). Corporate apologia: When the organization speaks in defense of
2 credits
120.601.K2
August 20, 2013 to October 8, 2013
Tuesdays 9AM to 12 PM
Fall I
Baltimore Harbor Campus
Instructor
Kathleen Day, MS, MBA
Contact Information
Office: 100 International Drive (13th Floor), Baltimore, MD 21202-1099
E-mail Address: Kathleen.Day@JHU.edu
Office Hours
By appointment Required Texts:
Browne, M. N. & Keeley, S. M. (2012). Asking the right questions: A guide to critical thinking, 10th Edition. Englewood Cliffs, NJ: Pearson/ Prentice Hall.
Munter, M. (2013). Guide to managerial communication, 10th Edition. Upper Saddle River, NJ: Pearson/ Prentice Hall. Reynolds, Garr (2008). Presentation Zen: Simple Ideas on Presentation Design and Delivery. …show more content…
RefWorks http://www.library.jhu.edu/researchhelp/general/citing/refworks.html
RefWorks is a web-based bibliographic management service that allows you to create your own personal database of references.
Crisis Communication
Barton, L. (1993) Crisis in organizations. O’Rourke, J. (2012). Cincinatti, OH: South-Western.
Biswis, T. (1997). Decision making under uncertainty. New York: St. Martins.
Fearn-Banks, K (1996). Crisis communication theory and ten businesses hit by news-making crises. In G. Amin and S. Fullerton (Eds.), Gobal business trends: Contemporary readings (pp. 847-
851). Cumberland. MD. Academy of Business Administration.
Fearn-Banks, K. (2011). Crisis communications: A casebooks approach, 4th edition. New York, NY:
Routledge.
Anthonissen, P. F., Editor (2008). Crisis communication: Practical PR strategies for reputation management and company survival. Philadelphia, PA: Kogan Page.
Hearit, K.M. (2001). Corporate apologia: When the organization speaks in defense of