Preview

Amway: Intergenerational Communication Case Study

Satisfactory Essays
Open Document
Open Document
123 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Amway: Intergenerational Communication Case Study
After countless hours of research, we believe that Amway is the perfect business for intergenerational therapy. Amway employs multiple different generations of workers ranging from baby boomers to millennials and as a result, there are many differences in values, beliefs, and social norms amongst the different age groups. If these differences aren’t properly communicated they can cause multiple conflicts, and in some cases lead to a hostile work environments. With the inclusion of generation Z (1996-2010) entering the workforce over the next few years, this issue will only continue to grow. However, if we begin working on building an open channel of communication now we can not only prevent future conflicts from arising, but we can also increase

You May Also Find These Documents Helpful

  • Good Essays

    Hershey's Sweet Mission

    • 1183 Words
    • 5 Pages

    Hershey’s redesigned performance management system appeals to both generations in terms of employee empowerment. Hershey Company has a mentoring program in place where the baby boomers are paired with millennial workers to develop a professional relationship between the new millennial workers and the experienced baby boomers. In this mentoring program, baby boomers feel empowered because they are able to advise and guide the younger generation to Hershey’s corporate practices and processes by sharing their own experience and knowledge acquired from working at Hershey. Hershey challenges the younger generation with special projects to help them develop thinking skills and talent, which makes them feel involved and empowered to make decisions. Employee empowerment in both generations has a positive impact on the company as a whole.…

    • 1183 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Baby Boomers are the largest generation of active workers. Their workplace strengths are hard to surpass with qualities like organizational memory, optimism, and willingness to work long hours. They grew up working as individuals in large corporations with traditional hierarchies and values and usually spent a majority of their lives at one organization. But…Baby Boomers are quickly being replaced as that largest generation of workers by Millennials, and the differences are…

    • 72 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    2. Creating a value proposition that appeals to multiple generations. With four generations in today's workplace, most…

    • 936 Words
    • 4 Pages
    Powerful Essays
  • Best Essays

    The U.S. workforce contains four different generations of workers: the Silent Generation, Baby Boomers, Generation X, and Millennials. There is however, a consensus among experts that the two largest generations creating change in the workplace are the Baby Boomers and Millennials (Gesell, 2010). Understanding generational gaps in the workplace is critical in today’s business environment. Bridging those gaps can help ensure a productive, cohesive, and successful…

    • 3591 Words
    • 15 Pages
    Best Essays
  • Good Essays

    At the heart of the challenge are the very differences of the generations. These differences impact how we manage and lead these individuals, and how we interact with each other everyday. It is critical to have a solid understanding of the generational differences. The benefits of understanding and adopting methods for managing such differences will lead to positive results, and help…

    • 608 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The article “Generations: Boomers and Echos and Nexters – Oh My!” written by Harriet Hankin deals with generational diversity in the workplace. The main focus of the article is the differences of several generations of workers currently trying to thrive, or at least survive, together in today’s workforce. She discusses the different characteristics of each generation, including several significant events which have helped shape everything from the political views to the work ethic of the people of that generational group. She goes on to say it is important for the management of companies facing generational hurdles within their staffs to learn what has helped mold their workforce members in order to find the best way to manage that diversity and achieve great results. She further states the need to manage these differences is becoming more important all the time, as we currently have three to four different generations working side by side and by 2050 that number could be up to five.…

    • 3859 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    Millions of generations have worked so hard to contribute to some of the challenges within the workforce. Every generation has inner deep values formulated by the era in which they were born and some life experiences. The work ethics, perceptions of others and communication styles are the inner deep values that affect experiences at work. According to research, the workforce transitioned from a two generation workforce (Matures and Boomers) to three generations (Matures, Boomers and Generation X).The mature generation’s characteristics developed from experiences in the Great Depression. Responsibility and quality are key expectations of the Matures,…

    • 655 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Today's work environment is without a doubt a multi-generational one; and every era has its own arrangement of desires, needs, values and working styles. While generational differences in the workforce advance a more extensive scope of ability, it can frequently mean conflicting ideas and stereotyping. Perceiving and understanding generational contrasts can encourage everyone to learn how to cooperate all the more successfully and change your working environment from a generation war zone to an age-different and productive team. Most managers which are in the organization and in their 40's and above, having one thing in like manner; they are stagnant in their vocations improvement and self-awareness.…

    • 820 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Ageism in Healthcare

    • 6741 Words
    • 27 Pages

    While the “Greatest Generation” is a title often given to those Americans who lived and died during the era of the Great Depression and World War II, their offspring, the “Baby Boom” generation, significantly shaped and improved the American landscape as well if for no greater reason than the sheer number of people who make up this population (Steinhorn, 2006). Today, based predominantly on that very same reason, the baby boomer population is now making a very different, yet equally as profound impact on American society. More specifically, this impact is being made on the healthcare system of the US, and the discriminatory practice of “ageism” that older patients currently face.…

    • 6741 Words
    • 27 Pages
    Good Essays
  • Satisfactory Essays

    I am so excited to invite you all to an intergenerational speech and leadership conference and their free evening program.…

    • 148 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    As “Baby Boomers”, people born between the years of 1946-1964, begin to retire, the new generation is stepping into their shoes. Generation X (born between 1965-1976) and Generation Y or Generation M.E. (born between 1977-1998) are a new generation of leaders who have entirely different characteristics than their elders. They balance their time between home and work. The new generations want rewarding, intellectually stimulating work. They thrive on a more individualized approach to management. Creativity, independence, and forward thinking are all equally important to these new generations. The Baby Boomer generation believes in “paying your dues” (Mindtools.com, 2011) and showing your loyalty by working long hours. They have traditionally felt that working is life, and if you hate your job, well then that is just part of life. It is easy to see there are many differences between the generations and adjustments must be made based on the different characteristics and leadership styles.…

    • 827 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Lifespan Communication

    • 1068 Words
    • 5 Pages

    Lifespan communication is the way in which communication is developed, maintained and changes throughout the process of one persons life. One theory of Life-span communication is that there is no stagnant period of life; There’s no point in life that you are no longer changing. Loretta Pecchioni says in her book Life-span Communication, “A great many developmental scholars hold quite strongly on the writings and beliefs of Piaget and others that the early years of existence (up to about the age of 12) is the period of our life in which the most important and interesting developmental phenomena occur. Changes that occur after 12 years are not considered to be significant or to exist at all or to represent decline rather than development. Quite the contrary, life-span scholars do not consider any one theory of our life span.”(Pecchioni 4) She later says in her book that it is important for us not to limit our investigations of human behavior to the first 12 years but to extend our theories and studies to include the rest of our life. Humans are constantly adapting and changing to be more efficient and effective communicators. Life-span Communication encompasses more than just the development of our communication. It includes how it is maintained and changed through life experiences and changes in culture.…

    • 1068 Words
    • 5 Pages
    Powerful Essays
  • Best Essays

    Paper

    • 3173 Words
    • 13 Pages

    There are four groups of generations in today’s workplace: Traditionalists, Baby Boomers, Generation Xers, and Millennials. Each group is unique and a valued part of the organization they belong to however, each group prefers to work in different ways and expects different things out of their career. Whereas Traditionalists are concerned with moving up the corporate ladder, Millenials are concerned with higher education and skills they learn that can be taken with them on their next career move. Generation Xers and Millennials also dress differently than the older generations as well as view work/home balance more importantly than prior generations.…

    • 3173 Words
    • 13 Pages
    Best Essays
  • Good Essays

    Firstly, in a work environment, generational differences affect anything and everything. It presents issues with recruiting, team building, motivating team members and communication. These issues in turn can lead to conflict and a high employee turnover rate, which can then reflect poorly on a business. According to FDU Magazine Online, research indicates that people communicate based on their generational backgrounds. They state, “Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons.” They also divide the four different generations into a timeline. Veterans stem from 1922 – 1945, Baby Boomers from 1946-1964, Generation X from 1965 – 1980 and Generation Y comes from 1981-2000. These groups can be carefully distinguished through different characteristics. A clear understanding of the differences lies in work ethic and values. Veterans see work as a duty, where as on the other end of the generation line, Generation Y sees work from an entrepreneurial point of view as well as focusing on 'what’s next' after their current job, position or role. Another notable difference is older generations prefer hierarchy and process to get things done, whereas younger employees just want to get the task done and produce the outcome and the process in between…

    • 782 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    References: 5. Linda Gravett, PhD, SPHR and Robin Throckmorton, MA, SPHR, 2007, Bridging the Generation Gap: How to Get Radio Babies, Boomers, Gen Xers, and Gen Yers to Work Together and Achieve More, Cincinnati, United States.…

    • 3975 Words
    • 13 Pages
    Powerful Essays