aluko
Chapter 1
Multiple-Choice
(b) 1. People who are promoted to leadership positions in organizations, typically a. focus much more on intellectual skills than human relations skills. b. combine human relations skills with intellectual skills. c. minimize face-to-face interaction with other workers. d. tend to be mean and ruthless.
(d) 2. Your job is less likely to be outsourced if it a. is highly technical in nature. b. deals with finance or research. c. is accomplished mostly online d. involves established relationships with people. (a) 3. From the standpoint of management, human relations is quite important because it contributes to
a. organizational effectiveness.
b. control over employees.
c. uniformity among the workers.
d. high turnover of employees.
(c) 4. A potential problem in benefiting from human relations knowledge is that a. getting along well with work associates appears to be a fad. b. such knowledge conflicts with fields such as accounting and information technology. c. an individual’s personality could influence the potential benefits. d. many employers prohibit the practice of human relations.
(b) 5. In terms of being perceived as having potential for advancement to a management position, possessing human relations skills is a. counterproductive. b. usually an asset. c. helpful mostly for human resources positions. d. usually not important.
(b) 6. Bill suffers from chronic job dissatisfaction. It is likely that
a. his life satisfaction will be unaffected.
b. his life satisfaction will begin to decline.
c. his personal life satisfaction will improve.
d. he will get used to it.
(a) 7. Derek and Danielle, a married couple, want to have a happy, permanent marriage. Long-term research with couples suggests that Derek and Danielle should
a. look for ways
Multiple-Choice
(b) 1. People who are promoted to leadership positions in organizations, typically a. focus much more on intellectual skills than human relations skills. b. combine human relations skills with intellectual skills. c. minimize face-to-face interaction with other workers. d. tend to be mean and ruthless.
(d) 2. Your job is less likely to be outsourced if it a. is highly technical in nature. b. deals with finance or research. c. is accomplished mostly online d. involves established relationships with people. (a) 3. From the standpoint of management, human relations is quite important because it contributes to
a. organizational effectiveness.
b. control over employees.
c. uniformity among the workers.
d. high turnover of employees.
(c) 4. A potential problem in benefiting from human relations knowledge is that a. getting along well with work associates appears to be a fad. b. such knowledge conflicts with fields such as accounting and information technology. c. an individual’s personality could influence the potential benefits. d. many employers prohibit the practice of human relations.
(b) 5. In terms of being perceived as having potential for advancement to a management position, possessing human relations skills is a. counterproductive. b. usually an asset. c. helpful mostly for human resources positions. d. usually not important.
(b) 6. Bill suffers from chronic job dissatisfaction. It is likely that
a. his life satisfaction will be unaffected.
b. his life satisfaction will begin to decline.
c. his personal life satisfaction will improve.
d. he will get used to it.
(a) 7. Derek and Danielle, a married couple, want to have a happy, permanent marriage. Long-term research with couples suggests that Derek and Danielle should
a. look for ways