Air Cargo Portal Services Brings
Question 1
Information systems have become a major part of the almost all industries including the air cargo industry. Information systems have helped the air cargo industry remain competitive, provide customers and other with an efficient and easy to use service, and has kept the industry up to date. In 2003, Cargo Patrol Services (CPS) opened for business as the air cargo industry’s first full-service Internet portal that provided the industry with an electronic booking and shipment management system. Without this new system, the air cargo industry would have suffered, especially after the September 11th terrorist attacks when investments in airline declined.
The purpose of the new information system was to implement a process that was measurable and supported by data to make it more efficient, enhance customer services, and reduce operational costs. All of these areas are essential to the air cargo industry, and the new information system enabled this to happen.
Question 2
Design: The first design feature that Unisys had to ensure was a system that would work with other systems that airlines were using at that time. The major problem with this feature was that each airline had its own pricing and booking procedures. In order to work around this problem, they decided to use an auction-model system instead of a price quotation system.
Another important design feature that Unisys had to think about was the user interface. The company had to ensure that the system was easy to use so that it would lower costs and the users would like and accept the changes. To ensure this they decided to minimize the number of screens to click through, provide users with help menus and add features to reduce recurring bookings.
Data: In order to ensure that the new technology would benefit the other businesses that relied on the air cargo industry, Unisys ensured that the system allowed the business to input the data they needed in order for the transactions to
Information systems have become a major part of the almost all industries including the air cargo industry. Information systems have helped the air cargo industry remain competitive, provide customers and other with an efficient and easy to use service, and has kept the industry up to date. In 2003, Cargo Patrol Services (CPS) opened for business as the air cargo industry’s first full-service Internet portal that provided the industry with an electronic booking and shipment management system. Without this new system, the air cargo industry would have suffered, especially after the September 11th terrorist attacks when investments in airline declined.
The purpose of the new information system was to implement a process that was measurable and supported by data to make it more efficient, enhance customer services, and reduce operational costs. All of these areas are essential to the air cargo industry, and the new information system enabled this to happen.
Question 2
Design: The first design feature that Unisys had to ensure was a system that would work with other systems that airlines were using at that time. The major problem with this feature was that each airline had its own pricing and booking procedures. In order to work around this problem, they decided to use an auction-model system instead of a price quotation system.
Another important design feature that Unisys had to think about was the user interface. The company had to ensure that the system was easy to use so that it would lower costs and the users would like and accept the changes. To ensure this they decided to minimize the number of screens to click through, provide users with help menus and add features to reduce recurring bookings.
Data: In order to ensure that the new technology would benefit the other businesses that relied on the air cargo industry, Unisys ensured that the system allowed the business to input the data they needed in order for the transactions to