Abstract: Strategic Contingency Planning
ABSTRACT
STRATEGIC CONTINGENCY PLANNING
By
Karen Scott-Martinet
Fall 2006 The objective of this study was to develop a strategic contingency planning model to be used to fully incorporate emergency management and business continuity into organization structures. (For the purpose of this study, Emergency Management and Business Continuity were collectively referred to as “contingency planning.”) Presently, contingency planning is mainly done on an operational or tactical level. Current thinking suggests that contingency planning should be an active part of organizations’ overall strategic planning processes as well. Organizations will ultimately be better prepared for future disasters and crises.
STRATEGIC CONTINGENCY PLANNING
A THESIS
Presented to the Professional Studies Department
California State University, Long Beach
In Partial Fulfillment of the Requirements for the Degree
Master of Science in Emergency Services Administration
By Karen Scott-Martinet
B.A., 1994, University of Hawaii, West Oahu
Fall 2006
Copyright 2006
Karen Scott-Martinet
ALL RIGHTS RESERVED
TABLE OF CONTENTS Page
CHAPTER
1. INTRODUCTION 1
Purpose of this Study 2 Significance of this Study 3 Approach 4 Limitations 4 Definitions of Key Terms 5
2. REVIEW OF LITERATURE 10
Emergency Management 12 Business Continuity Planning 21 Strategic Planning 31 Scenario Futuring 34 Summary 39
3. PLANNING METHODOLOGIES 41
Emergency Management 41 Business Continuity 47 Strategic Planning 51 Scenario Futuring 55 Summary 63
4. NEW MODEL 65
The Strategic Contingency Plan 65 Finding the Gaps 67 The Wider View 69 The Business Case 70 Implementation and Metrics 72 Summary 73
5. RECOMMENDATIONS AND CONCLUSION 74
Recommendations 74 Conclusion 75 Summary 76
APPENDICES 77
A.
STRATEGIC CONTINGENCY PLANNING
By
Karen Scott-Martinet
Fall 2006 The objective of this study was to develop a strategic contingency planning model to be used to fully incorporate emergency management and business continuity into organization structures. (For the purpose of this study, Emergency Management and Business Continuity were collectively referred to as “contingency planning.”) Presently, contingency planning is mainly done on an operational or tactical level. Current thinking suggests that contingency planning should be an active part of organizations’ overall strategic planning processes as well. Organizations will ultimately be better prepared for future disasters and crises.
STRATEGIC CONTINGENCY PLANNING
A THESIS
Presented to the Professional Studies Department
California State University, Long Beach
In Partial Fulfillment of the Requirements for the Degree
Master of Science in Emergency Services Administration
By Karen Scott-Martinet
B.A., 1994, University of Hawaii, West Oahu
Fall 2006
Copyright 2006
Karen Scott-Martinet
ALL RIGHTS RESERVED
TABLE OF CONTENTS Page
CHAPTER
1. INTRODUCTION 1
Purpose of this Study 2 Significance of this Study 3 Approach 4 Limitations 4 Definitions of Key Terms 5
2. REVIEW OF LITERATURE 10
Emergency Management 12 Business Continuity Planning 21 Strategic Planning 31 Scenario Futuring 34 Summary 39
3. PLANNING METHODOLOGIES 41
Emergency Management 41 Business Continuity 47 Strategic Planning 51 Scenario Futuring 55 Summary 63
4. NEW MODEL 65
The Strategic Contingency Plan 65 Finding the Gaps 67 The Wider View 69 The Business Case 70 Implementation and Metrics 72 Summary 73
5. RECOMMENDATIONS AND CONCLUSION 74
Recommendations 74 Conclusion 75 Summary 76
APPENDICES 77
A.
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