Top-Rated Free Essay
Preview

8 C's of business letter

Good Essays
926 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
8 C's of business letter
8 C's of a Business Letter

Clarity
The first element of all business letters is that they should be clear. This includes the purpose of the letter and words used within the text. Clearly state your point near the beginning to allow the reader a clear understanding of the letter's purpose.
Conciseness
Avoid using extra words in a business letter. The element of conciseness refers to stating an idea in the fewest words possible. Don't add superfluous information or extra words to fill space. Simply state the information that's important and pertinent, and leave it at that.

Consideration
A business letter should also be considerate. This element is important because you must think about the reader and his feelings and point of view. Make the letter about him and not you.
Courtesy
Business letters should show respect to the reader and should demonstrate the writer's personal respect for the reader and the company he works for.
Concreteness
Concreteness refers to using vivid wording within the letter that appeals to the reader's senses. If a business letter is dull, the reader may skim through, missing important points.
Cheerfulness
When writing a business letter, demonstrate a positive attitude that expresses joy and cheer.
Correctness
A business letter must always be accurate. This means ensuring every word within the document contains accurate facts and figures. This includes proofreading the letter to check for grammar and spelling mistakes.
Character
Every business letter should show a bit of uniqueness from the writer. This gives the letter character and may make it more interesting.

The Importance of Good Business Letter

Format
The basic business letter format is the same across a range of industries, with few variations for content and style. The letter should be left-aligned, single-spaced with a one-inch margin and a standard 11- or 12-point type size. The top line below the letterhead should be the month, day and year, followed by one line of space and the address of the recipient. Place one line of space after the recipient's address and use a simple, professional greeting, followed by a colon and another line of space. Each following paragraph should be separated by a line. Insert one line after the last paragraph, followed by a closing and a comma; leave four lines of space for your signature, and type your name and title.

Professionalism
A well-formatted letter conveys an immediate sense of professionalism to the reader, particularly if it is printed on quality paper and folded neatly. It lets the recipient know that you took the time to craft a letter carefully, even before he reads the content. When it comes time to follow up, the reader will know where to look for the pertinent information, such as the date and return address.

Communication Knowledge
When you use the accepted format for a business letter, it lets the reader know that you have a basic understanding of standard business communication practices. A poorly formatted letter, on the other hand, sends an immediate message to the recipient that you do not have the knowledge or you view the communication as informal; as a result, the content might not get the attention it deserves.

Showcases Content
When writing a business letter, your main objective is to get a message across; the design of the letter itself should fade into the background. By using an improper letter layout, you immediately draw attention to the format rather than the message. By following the standard guidelines for the paragraph content -- introducing your point and providing immediate support -- you build your case quickly and concisely, making it easy for the reader to focus on the letter itself.

Business letters are the unique form of business communication with all the stake holders of the company. The stakeholders include all those who are interested in the running of an enterprise. The business letters are used to convince these stakeholders or persuading them to agree with the writer regarding the topic under discussion. These letters are written as a way of persuading the customers or clients to accept the contract or proposal or enter into an agreement. It is a modern way of communication between both the parties. This is a method winning a contract or bringing business to an organization. A well-written and formatted letter represents the business identity as well as conveys the professionalism of a company.

Formats and variation of business letter
Proper Business Letter Formats
Business letters in the United States, use four common letter formats. Variations differ for other countries such as the date is composed in another style. All proper business letter formats are acceptable but the block is more common.
Block Letter Format: The common block letter format is formatted with all of your text flush with the left margin. Paragraphs are doubled spaced and all line text single spaced. The margins are a standard word processor setting of one inch. (see the image of Block Letter Format).
Semi-block Letter Format: For the semi-block, the only difference between the semi and alternative block is as opposed to have the body text justified left, the first line of each paragraph is indented.
Alternative Block Letter Format: The alternative block letter format moves the return address, date, closing, name, title and signature to the left side of the page.
Simplified Letter Format: This format takes the same properties of the block letter with one exception, the greeting or salutation is eliminated. This is a helpful format when you don’t know the recipient’s gender is male or female, or Mrs. or Miss.

You May Also Find These Documents Helpful

  • Good Essays

     Letter – This is a document used for different types of communications within the business for various reasons.…

    • 1887 Words
    • 8 Pages
    Good Essays
  • Satisfactory Essays

    A letter template would be the most suitable for this task with a simple and professional tone. I would suggest a business letter template, leaning towards sales and/or marketing. I may need to adapt the letter layout slightly to suit my needs if the template does not suit my needs.…

    • 275 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    People read business letters quickly. Therefore, get to the point in the first paragraph--the first sentence, if possible. In other words, state what you want up front.…

    • 358 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    • Letter - A formal form of communication and record consisting of a standard structured format and should include the senders details and address, the recipients address, the date written, any reference details e.g. order number etc finally ending with a signature.…

    • 1763 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    It is important to have your letter with no grammatical errors. To be safe, assume that the seller is a grammatical police. Review your letter for grammar, punctuation and spelling while paying very close attention slick mistake that spell check does not always detect. If you proofreading is not one of your strengths, seek help from family and friends to review it for you. Approach the task with similar attention to detail that you would give for a cover letter for a job. Fulfilling all these will show that you care about making a great…

    • 993 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Gary

    • 741 Words
    • 3 Pages

    Correct layout used in most of letter or personal story . Good presentation. Good handwriting.…

    • 741 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    MAARK TEX

    • 571 Words
    • 3 Pages

    When you use the block form to write a business letter, all the information is typed flush left, with one-inch margins all around. First provide your own address, then skip a line and provide the date, then skip one more line and provide the inside address of the party to whom the letter is addressed. If you are using letterhead that already provides your address, do not retype that information; just begin with the date. For formal letters, avoid abbreviations where possible.…

    • 571 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    nOTHIN

    • 1191 Words
    • 4 Pages

    Since I’m writing to show an appreciation to our customers, formal letter would be an appropriate medium. It allows me to communicate to people outside of the business. Formal letter is also one way to show that you are serious and sincere about the matter. In this case, I want to show my customers how serious and thankful I am to be doing business with them.…

    • 1191 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Business letters are an important communication tool. For example, Monsoon Accessorize writes a letter to its clients and other businesses for correspondence regarding the goods has been ordered. Written communication provides a record of what has taken place. This is when you sign for a consignment that you collect or when customers sign for a delivery that they have accepted. The record becomes the proof of collection or…

    • 486 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Title: Identify, using examples, the purposes of written business communications in four different business contexts…

    • 1277 Words
    • 6 Pages
    Better Essays
  • Satisfactory Essays

    Recruitment and Selection

    • 324 Words
    • 2 Pages

    Letters are used by people applying for the job vacancy, they use it to decide whether they are suitable for the job role or not. Applicants can use a letter to point out any special skills they may have that may make them suitable for the job also making them stand out from the rest. Applicants have to use the job role description and person specification when pointing out their certain strengths so that an employer can match them to the job.…

    • 324 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    A commercial business letter is a letter written in formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties.…

    • 505 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    What Are Migrants?

    • 299 Words
    • 2 Pages

    Since letter could be written in either formal and informal, it allows me to write in a more formal and neutral tone without being biased as unlike opinion columns, letter would not present a degree of political and emotional bias, therefore as my objective is to drive them to reflect rather than criticizing, writing in a more formal tone would be more effective as they would be more willing to…

    • 299 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Now, it is time for you to use your knowledge of formal language and writing to solicit a desired outcome of your own—a job! You are going to write a cover letter to a potential employer in regards to a job in which you are interested. A cover letter is a document sent with a résumé to highlight unique skills and qualifications and to express interest in a position.…

    • 304 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Here are simple tips, templates and examples for writing good complaints letters. This writing approach is effective for private consumers and for business-to-business customers who need to write letters of complaint that produces positive outcomes. Effective complaints letters should be: concise, authoritative, factual, constructive, and friendly. Imagine you are receiving a customer’s letter of complaint. What type of letter would encourage you to respond positively and helpfully to the complaint? Good complaints letters have these features: Concise letters can be understood quickly. Authoritative letters - letters that are well written and professionally presented - have more credibility and are taken seriously. Factual letters enable the reader to see immediately the relevant details, dates, requirements, etc., and to justify action to resolve the complaint. Constructive letters - with positive statements, suggesting positive actions - encourage action and quicker decisions. Friendly letters - with a considerate, cooperative and complimentary tone - are prioritized because the reader warms to the writer and wants to help. These complaints methods are based on cooperation, relationships, constructive…

    • 4560 Words
    • 19 Pages
    Powerful Essays