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JOB DESCRIPTION

Date Posted:
19/08/2013
Town/Area:
Birmingham
Region:
West Midlands
Department:
Restaurant Management
The Role
KFC is looking to recruit a Restaurant Manager for the Birmingham area.
Our restaurants are run by people who know and love the restaurant business. We are looking for leadership at every level and as an Restaurant General Manager you will be responsible for supporting and leading your team in the smooth running of your store.
KFC has developed a support structure that celebrates the Restaurant Manager. Among the best rewarded Restaurant Managers in the industry each is equipped to train and motivate with generous programs that assist them in creating unprecedented team environments.
KFC knows the secret of motivating teams - which can be fun for everyone and contribute to strong sales growth and great customer service.
Main duties and responsibilities Restaurant General Manager:
Maximise the sales and profitability in the restaurants and ensure that all resources are at correct levels.
Carry out and keep aware of local restaurant marketing activities and co-ordinate in-store promotions.
Accurately forecast sales and labour taking into account current trends and future promotions.
Ensure all financial and administrative procedures are adhered to at all times and discrepancies are investigated and reported.
Ensure that the labour schedules and all paperwork, including personnel documentation and files are completed and maintained correctly.

Ensure all Company standards are met and cleaning work is carried out.
Handle all customer complaints.
Ensure that the restaurant is correctly staffed and all employees are correctly trained, monitored and coached and annual appraisals are performed.
Carry out training and development programmes for Team Leaders, Assistant Managers, Assistant Restaurant General Managers.
Handle employee relations issues within the restaurant, conducting disciplinary and

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