1. Explain The Importance Of Professionalism Soft Skills And Team Work
Guffey Homework
Complete the homework assignment:
In Section 2-8, Sub-Section 2-8d: Activity 2.2 and in Section 3-7, Sub-Section 3-7d: Activity 3.1 from the Guffey ebook and turn it in as an attachment here. This assignment is DUE on Sunday, September 2, at 11:59 pm.
2.2 Team Effort: Denny’s Hopes to Rock With All-Nighter Program (Obj. 1Explain the importance of professionalism, soft skills, and teamwork in today’s workplace.)
Attempting to win back the late-night market from McDonald’s and Wendy’s, the venerable family dining chain, Denny’s, is revamping its image and menu. From 10 p.m. to 5 a.m., selected restaurants offer rock music, and the wait staff wears jeans and T-shirts instead of black pants and collared shirts. To …show more content…
As a Denny’s marketing director, you have been asked to investigate the success of Denny’s All-Nighter program to see whether it should be expanded to the entire Southwest region. The vice president asks you to take on this task alone because it is more efficient and cost effective. Although you are flattered by the offer, you think the task should be tackled by a team of managers. What arguments could you bring to your boss to convince him that a team would be better for this task than a single individual? In teams or individually, prepare a list of points to convince the marketing vice president that a team should tackle this task.
Here are the list of points that I would present to the vise president:
Explain how group members contribute different expertise and perspective and how it would lead to better decisions.
Assigning the task to a team, which may compromise of a marketing manager, a local manager who has good understanding of the southeast culture and food, operations manager, product development manager would lead a successful implementation of the program.
Teams would be able to act rapidly to solve a problem than an individual.
Since team members are assigned with a particular task, they can often resolve a particular task related to them very efficiently, thus cutting the cost.
When a group of people are involved, various level of the team will have input in the decision making, thus lessening hostile, aggressive and resistance to …show more content…
Based on what you have learned in this chapter, describe several broad principles that could be applied in helping the individuals involved understand what went wrong in the following events. What suggestions could you make for remedying the problems involved?
1. In Saudi Arabia an American businessman sat down and crossed his legs, so that the leather soles of his fine dress shoes were showing. He then refused an offer of a cup of coffee from his Saudi counterpart. A Southpaw, the visitor from the United States kept passing out handouts and his business card with his left hand. The business negotiations fizzled. Why?
Here the American Businessman did not understand the non-verbal message that he was sending to his counterpart. In Middle East, showing ones shoes, refusing a cup of coffee or using left hand is considered dis-respectful and rude. Due to this, the business negotiation failed. This situation could have been avoided, if the individual had learned and understood the intercultural nonverbal behavior.
2. An advertising agency manager, new to his post in Japan, gathered his team for an old-fashioned brainstorming session in the board room. A big presentation loomed, and he expected creative ideas from his staff. Instead, he was met with silence. What went wrong? How could he coax ideas from his
Complete the homework assignment:
In Section 2-8, Sub-Section 2-8d: Activity 2.2 and in Section 3-7, Sub-Section 3-7d: Activity 3.1 from the Guffey ebook and turn it in as an attachment here. This assignment is DUE on Sunday, September 2, at 11:59 pm.
2.2 Team Effort: Denny’s Hopes to Rock With All-Nighter Program (Obj. 1Explain the importance of professionalism, soft skills, and teamwork in today’s workplace.)
Attempting to win back the late-night market from McDonald’s and Wendy’s, the venerable family dining chain, Denny’s, is revamping its image and menu. From 10 p.m. to 5 a.m., selected restaurants offer rock music, and the wait staff wears jeans and T-shirts instead of black pants and collared shirts. To …show more content…
As a Denny’s marketing director, you have been asked to investigate the success of Denny’s All-Nighter program to see whether it should be expanded to the entire Southwest region. The vice president asks you to take on this task alone because it is more efficient and cost effective. Although you are flattered by the offer, you think the task should be tackled by a team of managers. What arguments could you bring to your boss to convince him that a team would be better for this task than a single individual? In teams or individually, prepare a list of points to convince the marketing vice president that a team should tackle this task.
Here are the list of points that I would present to the vise president:
Explain how group members contribute different expertise and perspective and how it would lead to better decisions.
Assigning the task to a team, which may compromise of a marketing manager, a local manager who has good understanding of the southeast culture and food, operations manager, product development manager would lead a successful implementation of the program.
Teams would be able to act rapidly to solve a problem than an individual.
Since team members are assigned with a particular task, they can often resolve a particular task related to them very efficiently, thus cutting the cost.
When a group of people are involved, various level of the team will have input in the decision making, thus lessening hostile, aggressive and resistance to …show more content…
Based on what you have learned in this chapter, describe several broad principles that could be applied in helping the individuals involved understand what went wrong in the following events. What suggestions could you make for remedying the problems involved?
1. In Saudi Arabia an American businessman sat down and crossed his legs, so that the leather soles of his fine dress shoes were showing. He then refused an offer of a cup of coffee from his Saudi counterpart. A Southpaw, the visitor from the United States kept passing out handouts and his business card with his left hand. The business negotiations fizzled. Why?
Here the American Businessman did not understand the non-verbal message that he was sending to his counterpart. In Middle East, showing ones shoes, refusing a cup of coffee or using left hand is considered dis-respectful and rude. Due to this, the business negotiation failed. This situation could have been avoided, if the individual had learned and understood the intercultural nonverbal behavior.
2. An advertising agency manager, new to his post in Japan, gathered his team for an old-fashioned brainstorming session in the board room. A big presentation loomed, and he expected creative ideas from his staff. Instead, he was met with silence. What went wrong? How could he coax ideas from his